Quality Assurance Process
Sets out Quality Assurance Process and what we need from you before work starts.
Typical requests
We translate documents for people and organisations who need a US receiving office to accept the file, so we publish the requirements we work to and confirm the rest at intake.
- Recorded at intake: faq: delivery times.
- Recorded at intake: certified translation guide.
- Handled per project: how to review translated documents.
- Confirmed in writing: revision and redo policy.
- Recorded at intake: emergency translation rush guide.
Scope and handling
Values that depend on the document stay pending until intake confirms them.
| Item | How it is handled |
|---|---|
| FAQ: Delivery Times | Accepted. Handling is confirmed at intake and recorded on the order. |
| Certified Translation Guide | Accepted. Handling is confirmed at intake and recorded on the order. |
| How to Review Translated Documents | Accepted. Handling is confirmed at intake and recorded on the order. |
| Revision and Redo Policy | Accepted. Handling is confirmed at intake and recorded on the order. |
| Emergency Translation Rush Guide | Accepted. Handling is confirmed at intake and recorded on the order. |
| Translation Process Step By Step | Accepted. Handling is confirmed at intake and recorded on the order. |
The details that decide acceptance
FAQ: Delivery Times
- FAQ: Delivery Times
- Certified Translation Guide
- How to Review Translated Documents
- Revision and Redo Policy
Certified Translation Guide
- Certified Translation Guide
- How to Review Translated Documents
- Revision and Redo Policy
- Emergency Translation Rush Guide
How to Review Translated Documents
- How to Review Translated Documents
- Revision and Redo Policy
- Emergency Translation Rush Guide
- Translation Process Step By Step
Revision and Redo Policy
- Revision and Redo Policy
- Emergency Translation Rush Guide
- Translation Process Step By Step
- Upload and Review Guide
Emergency Translation Rush Guide
- Emergency Translation Rush Guide
- Translation Process Step By Step
- Upload and Review Guide
- Scanned Document Preparation
Test us on two pages
Anything that depends on the recipient is confirmed in writing before we begin.
FAQ: Delivery Times
Covers faq: delivery times end to end, including anything that depends on the receiving institution.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Certified Translation Guide
Sets out how certified translation guide is scoped, reviewed and delivered.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
How to Review Translated Documents
Sets out how to review translated documents is scoped, reviewed and delivered.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Revision and Redo Policy
This part explains how revision and redo policy is handled and what we need from you at intake.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Emergency Translation Rush Guide
This part explains how emergency translation rush guide is handled and what we need from you at intake.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Translation Process Step By Step
This part explains how translation process step by step is handled and what we need from you at intake.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Upload and Review Guide
Describes upload and review guide and the points we confirm in writing before work starts.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Also worth reading
Quality Assurance Process, from intake checklist to the file you send on.
FAQ: Delivery Times
What to prepare and what the receiving office usually checks.
Read →
Certified Translation Guide
What to prepare and what the receiving office usually checks.
Read →
How to Review Translated Documents
What to prepare and what the receiving office usually checks.
Read →
Localisation Checklist
What to prepare and what the receiving office usually checks.
Read →Get the full guide
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Tell us what you need and we will scope it
We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.