Service Tiers
Scope, review path and delivery for Service Tiers.
Overview
Browse the topics covered on this page and jump to the section you need.

AI Translation Service
What ai translation service involves, what we need at intake, and how long it takes.
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AI + Human Proofreading
What ai + human proofreading involves, what we need at intake, and how long it takes.
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Professional Human Translation
Coverage, requirements and turnaround for professional human translation.
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Certified Translation Service
The steps, documents and review points involved in certified translation service.
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2 Page Free Trial
Practical detail on 2 page free trial: what we can confirm and what depends on the recipient.
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Free Sample Translation
The steps, documents and review points involved in free sample translation.
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Subscription Plan Pricing
Intake checklist and written scope for subscription plan pricing.
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Delivery Timeline
What delivery timeline involves, what we need at intake, and how long it takes.
View details →Service options

AI Translation Service
Often requested alongside ai translation service.
Open →
AI + Human Proofreading
Often requested alongside ai + human proofreading.
Open →
Professional Human Translation
Pairs with professional human translation in most project sets.
Open →
Certified Translation Service
Related coverage for certified translation service.
Open →Supported formats
Values that depend on the document stay pending until intake confirms them.
| Item | How it is handled |
|---|---|
| AI Translation Service | Accepted. Handling is confirmed at intake and recorded on the order. |
| AI + Human Proofreading | Accepted. Handling is confirmed at intake and recorded on the order. |
| Professional Human Translation | Accepted. Handling is confirmed at intake and recorded on the order. |
| Certified Translation Service | Accepted. Handling is confirmed at intake and recorded on the order. |
| 2 Page Free Trial | Accepted. Handling is confirmed at intake and recorded on the order. |
| Free Sample Translation | Accepted. Handling is confirmed at intake and recorded on the order. |

Who this is for
We translate documents for people and organisations who need a US receiving office to accept the file, so we publish the requirements we work to and confirm the rest at intake.
- Confirmed in writing: ai translation service.
- Confirmed in writing: ai + human proofreading.
- Recorded at intake: professional human translation.
- Confirmed in writing: certified translation service.
- Recorded at intake: 2 page free trial.
What we can and cannot confirm
Requirements and review steps are documented rather than promised in advance.
Start a two-page trial
What this involves, and the points we confirm at intake.
What it costs
Prices depend on the document and service level, so they are quoted after review rather than listed as a fixed figure.
Professional
Enterprise
Feature by feature
What each service level includes, so you can pick the one that fits the document.
This week's intake
Review runs in weekly batches. Files that arrive before a batch closes are scoped in that batch; the counter reflects the current window only and is not a discount deadline.
Send the file for this batchBefore you go
Occasional notes on document requirements and turnaround. No marketing list sharing.
Start with a written quote
We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.
