Decision Guides
How Decision Guides is handled here, with the receiving institution's rules called out.
Overview
Browse the topics covered on this page and jump to the section you need.

Choosing a Service Guide
Confirmed scope for choosing a service guide, stated before any work starts.
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Language Pair Selection
Turnaround, formatting and delivery notes for language pair selection.
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Industry Specific Guide
The steps, documents and review points involved in industry specific guide.
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Uscis Translation Guide
Intake checklist and written scope for uscis translation guide.
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FAQ: Pricing
What faq: pricing involves, what we need at intake, and how long it takes.
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How to Choose Translation Quality Level
Confirmed scope for how to choose translation quality level, stated before any work starts.
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Certified vs Standard Translation
Turnaround, formatting and delivery notes for certified vs standard translation.
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Document Translation for Uscis
Practical detail on document translation for uscis: what we can confirm and what depends on the recipient.
View details →Ways to work with us

Choosing a Service Guide
Frequently submitted together with choosing a service guide.
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Language Pair Selection
Often requested alongside language pair selection.
Open →
Industry Specific Guide
Pairs with industry specific guide in most project sets.
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Uscis Translation Guide
Frequently submitted together with uscis translation guide.
Open →Supported formats
Values that depend on the document stay pending until intake confirms them.
| Item | How it is handled |
|---|---|
| Choosing a Service Guide | Accepted. Handling is confirmed at intake and recorded on the order. |
| Language Pair Selection | Accepted. Handling is confirmed at intake and recorded on the order. |
| Industry Specific Guide | Accepted. Handling is confirmed at intake and recorded on the order. |
| Uscis Translation Guide | Accepted. Handling is confirmed at intake and recorded on the order. |
| FAQ: Pricing | Accepted. Handling is confirmed at intake and recorded on the order. |
| How to Choose Translation Quality Level | Accepted. Handling is confirmed at intake and recorded on the order. |

Who this is for
We translate documents for people and organisations who need a US receiving office to accept the file, so we publish the requirements we work to and confirm the rest at intake.
- Confirmed in writing: choosing a service guide.
- Handled per project: language pair selection.
- Confirmed in writing: industry specific guide.
- Handled per project: uscis translation guide.
- Recorded at intake: faq: pricing.
What we can and cannot confirm
Requirements and review steps are documented rather than promised in advance.
Try two pages first
Anything that depends on the recipient is confirmed in writing before we begin.
Choosing a Service Guide
Covers choosing a service guide end to end, including anything that depends on the receiving institution.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Language Pair Selection
Sets out how language pair selection is scoped, reviewed and delivered.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Industry Specific Guide
This part explains how industry specific guide is handled and what we need from you at intake.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Uscis Translation Guide
Covers uscis translation guide end to end, including anything that depends on the receiving institution.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
FAQ: Pricing
Covers faq: pricing end to end, including anything that depends on the receiving institution.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
How to Choose Translation Quality Level
Sets out how to choose translation quality level is scoped, reviewed and delivered.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Certified vs Standard Translation
Sets out how certified vs standard translation is scoped, reviewed and delivered.
Anything that depends on the receiving institution is confirmed in writing before work starts, and stays marked as pending until it is.
Related guides
Covers Decision Guides end to end — documents, review and delivery.

Choosing a Service Guide
What to prepare and what the receiving office usually checks.
Read →
Language Pair Selection
What to prepare and what the receiving office usually checks.
Read →
Industry Specific Guide
What to prepare and what the receiving office usually checks.
Read →
Localisation Checklist
What to prepare and what the receiving office usually checks.
Read →
Rush Deadline Guide
What to prepare and what the receiving office usually checks.
Read →
Terminology Guide
How terminology is checked at handover, in writing.
Read →Unlock the download
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We use the address only to send this document.
Send the file and get a written scope
We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.
